Paid for it, but don't love it? That's OK. We've all been there. If you're not completely satisfied with PrepSmarter just reach out to us and we'll refund your money in full. No Questions Asked.
PS: To avoid misuse of this policy, here are some rules, which we hope you'll understand:
Refund request has to be generated at least 30 days prior to the exam, regardless of when online access was granted. Request generated less than 30 days prior to the exam will be a litte difficult to consider.
As long as the above condition is met, full (100%) refund will be issued in first 30 days for a Determined Plan and in first 7 days for a Believer Plan. Pro-rated after that.
Deferrals and Extensions
Not taking the exam this time around? No problem. Just drop us an email, at least 30 days prior to the exam, and we'll extend your subscription till the next exam.
Account Suspensions & Terminations
This Cancellation and Refunds policy applies to all refunds, initiated for any reason, whether requested by you or initiated by PrepSmarter at its sole discretion.